I'M
TZU-YA LIAO. SHARLENE
Event & Marketing Coordinator
Designer & Front-End Developer
TL
I am a graduate of George Brown College major in Special Event Management, I had experience with marketing, event planning and social media when held the 2 fundraising projects in the last year. I have a well-rounded skill set in project management and honed talents in quality control, detail-orient management and marketing, at the meantime, I also have 5-year experience in both website and graphic design in Taiwan, which makes me an ideal fit the position. As coming from a Mathematics background with strong logic and programming training, I worked as a designer in Taiwan, and I have extensive experience in design, which I started learning by myself, with a focus on eye-catching graphics and attractive website designs. As a hardworking person, who never hesitate to learn and experience new things. Further, I am a recognized expert in collaboration and a communicative collaborator. My previous roles have strengthened my capabilities in innovation and motivation, including keen attention to detail and accuracy, I would love to be part of your team.
I am excited at the prospect of bringing my talents to the team. Thank you for your time and consideration.
01 PROFESSIONAL
MY KNOWLEDGE LEVEL IN SOFTWARE
PHOTOSHOP
85%
ILLUSTRATOR
85%
JAVASCRIPT
70%
HTML & CSS
85%
BOOTSTRAP
85%
VUE
65%
WIX
90%
02 PORTFOLIO
MY LATEST WORK
03 Experience
2021.01 - 2021.04
Marketing and Event Coordinator
Balmoral Multicultural Marketing
• Updated the project progress regularly
• Assisted on day-to-day tasks, such as managing and monitoring social media and advertisement performance
• Performed clerical duties, such as organizing information and files, creating slides for presentations, etc.
• Assisted to research the information according to event and marketing strategy. Researching would help to keep the information up to date for projects, clients and target audiences.
• Operated the advertisement management software with in-depth skill.
• Analyzed the data for advertisement and marketing performance.
2020.01-2022.03
Store Manager
Osmow's Mediterranean Restaurant
• Promoted in Jan 2020 after 7 months worked in corporate store.
• Identified the delegate responsibilities to 1shift leader and 4 staff in each shift to ensure objectives are met and excellent service is consistently achieved.
• Managed operations with passion, integrity and knowledge.
• Implemented new policies and procedures by managing plans and instructing staff.
• Consistently reviewed operations and staff to identify any problems, concerns, and problems for improvement, provide open communication and recommended discipline and terminations
• Recognized for excellence in building and motivating management and hourly teams.
• Build efficient teamwork with 18 staff within 3 months.
• Managed 18 employees, scheduled shifts, determined and provided training needs, and conducted performance reviews. Monitored and adjusted staff schedules based on business requirements
2019.02-2019.11
Crew Member - Part Time
Osmow's - Corporate Store
• Prepared food in the open kitchen area, and provided good quality food to customers at a fast speed.
• Recognized the employee of the month.
• Provided nice customer service from greeting to food.
• Cleaned kitchen area and customer area to prepare for business.
• Made preparation, such as cutting vegetables, making shish, making sauces and grilling, to make sure the stock is enough for daily business.
• Responsible for cash flow if the manager wasn't on shift.
• Supervised and trained co-workers when the manager wasn't on site.
2018.11-2019.08
Cashier - Part Time
Gdous Fried Chicken
• Provided excellent customer service.
• Made the fine bubble tea beverage, according to the recipe.
• Paid attention to customer feedback and reported to the owner to improve the food quality and customer satisfaction.
• Presented the educational session to the team to train other employees to enhance teamwork and workflow.
• Created new flavours of bubble tea.
• Recognized the employee of the month many times.
• Recognized by customers that the consistency of serving quality.
2016.08-2017.08
Australia Working Holiday
Part-time in Australia
• Brumby's bakery / O'sushi O'bento
• Au pair: Childcare and housework for host family
• Tutoring in mathematics, science and Mandarin
2017.09-2018.09
Senior Designer & Web Developer
Time City Tech
• Participate in 2 Official sites’ proposals of the design; designs had been selected 2 times.
• Trained and coached 10 coworkers about Website UI principles in 2 educational meetings.
• Proposed at least 3 initial new graphic designs daily; web design according to project requirements.
• Produced and maintained 5-10 logo design packages each week.
• Evolved the 2-month Company-Identity design project. Produced 3 versions each for the head office and Taiwan branch.
• Documented and designed a more efficient work document and workflow, increased more than 15% speed to consume the logo/App packages design.
• Distinguished between relevant and irrelevant information to make logical decisions, and provided solutions to individuals and departments, such as R&Ds and PMs. Had well-cooperate with teams.
• Represented the team to communicate with other team representatives on the 4 business trips to the Philippines branch.
• Documented style guidelines to keep the design/ programming consistent across the team for 3 projects.
• Collaborated well with team members to carry out daily assignments and achieve team targets.
2013.03-2015.01
Web Designer
Taiwan i-order
• Designed websites for different clients on e-commerce platforms, such as Rakuten, Yahoo, and Pchome.
• Designed promotion graphics according to the needs of projects.
• Mocked up the sample to present to clients.
• Programmed the website under the restriction of every e-commerce platform.
• Managed, designed and enhanced the official website.
• Improved the performance of websites.
• Created the travel content in Japan with experience in food, sightseeing and adventure.
• Built the communication bridge between the Japanese branch and Taiwanese branch.
• Created the English learning club when I was in Japan.
• Assisted to develop the global markets, including Europe and America.
2012.07-2013.03
Research Assistant
National Taiwan Normal University
• Managed and enhanced the user experience and information for websites that related to projects.
• Responsible for accounting and payroll for 8 projects.
• Designed questionnaires for high school chemistry education for different schools.
• Arranged meetings for 8 projects with different professors and researchers.
• Assisted in finishing final reports that were presented to National Science Council.
• Assisted to write the funding applications to National Science Council to support each ongoing project.
2015.02-2016.07
Senior Designer & Web Developer
Elite PR Group - Focus Marketing Consultant
• Designed and proposed the graphics for fan pages, campaigns for different clients
• Laid out appropriate web site design and optimized user interface (UI)¨ Mocked up and programmed web site in RWD formats in 5 mainly participated projects.
• Responsible for weekly photo shooting of employees’ certificate pictures.
• Develops new ideas, insights into solutions for at least 10 projects.
• Applied innovative ideas and designs to make improvements for at least 10 projects.
• Managed an efficient, high-quality production process by outlining the specifications for at least 10 projects.
• Developed and communicated standard operating procedures to a team of 5.
• The project I participated in, #HPVaway, has been awarded silver in PR Award Asia.
2013.05-2013.08
Sales & Marketing Assistant
Yiitean Compromise
• Assisted in communicating with global customers, for instance, Japanese and Arabic.
• Assisted sales representatives to accomplish documents for international business.
• Organized the information on the official website and assisted to improve the performance.
• Enhanced the user experience for the official website.
• Assisted to sketch the structure of the machine by using AutoCAD.
• Designed the printing material for sales materials.
• Designed and organized the visual for the booth for the international business exhibition.
• Assisted sales representative to understand the idea of mechanical products.
• Laid out basic graphics for specs and posters.
CONTACT
Thanks for taking time in reviewing my portfolio and resume. If you have any questions, please do not hesitate to contact me. Nice to have chance to cooperate with you.
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Tel: 4379708128